Data retention

TrialGrid data will be deleted from the database if:

• a user deletes an object (for example, a form or test case). These deletes are immediate; the object is deleted from the database straight away.

• a user deletes a Draft or Project. This is a soft-delete; the Draft or Project will not be visible to users but is not deleted from the database for a further 30 days. During that 30 day period it can be restored by emailing a request to support@trialgrid.com.

TrialGrid runs a weekly background task to delete old records. The period of time after which the following records will be deleted is configurable and can be changed by emailing a request to support@trialgrid.com. The following list shows the default number of days after which records will be deleted.

• Test Case Run screenshots will be deleted after 900 days.

• Diagnostic PDFs will be deleted after 365 days.

• Diagnostic Excel outputs will be deleted after 365 days.

• Test Case PDFs will be deleted after 365 days.

• Test Case Excel outputs will be deleted after 365 days.

• Test Case Run log entries will be deleted after 365 days.

• Test Case Run Results will be deleted after 365 days unless the Test Case Run is the most recent passed or failed run for that Test Case. The run results, log entries and screenshots will be deleted. The overall run result will not be deleted.

• Test Case Runs which were cancelled, or not run, will be deleted after 365 days.