Changing your Password

Users can change their passwords by visiting their Profile page and selecting the Change Password tab. To change a password enter the current password and then the new password. TrialGrid requires you to enter the new password twice as a confirmation.


TrialGrid enforces a number of restrictions on passwords:

  • A password must contain at least 9 characters

  • A password cannot be too similar to a user’s username, email address, firstname or lastname

  • A password cannot appear in the system list of common passwords

  • A password cannot be made up of all numbers